{"id":1685,"date":"2024-02-12T10:51:37","date_gmt":"2024-02-12T08:51:37","guid":{"rendered":"https:\/\/www.crystal-heritage.com\/?page_id=1685"},"modified":"2024-02-20T14:04:33","modified_gmt":"2024-02-20T12:04:33","slug":"warranty-exchange-returns","status":"publish","type":"page","link":"https:\/\/www.crystal-heritage.com\/fr\/warranty-exchange-returns\/","title":{"rendered":"De paiement, la garantie, l&#039;\u00e9change et les retours"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Payment<\/h3>\n<p>Payments can be made by credit card Visa and Mastercard or using the electronic banking services of Swedbank, Seb, Luminor, Citadele and \u0160iauli\u0173 bankas. Settlements are possible in euro currency. Payments are processed using the MakeCommerce.lt payment platform.<\/p>\n<h3>Garantie<\/h3>\n<p>Notre 12 mois de garantie couvre les d\u00e9fauts de fabrication dans les mat\u00e9riaux et de fabrication lorsque le produit est utilis\u00e9 dans des conditions normales.<\/p>\n<h3>De Retours et d&#039;\u00e9changes<\/h3>\n<p>Dans un d\u00e9lai de 30 jours apr\u00e8s r\u00e9ception de la commande si vous n&#039;\u00eates pas satisfait avec votre achat, vous pouvez retourner les articles pour un \u00e9change ou un remboursement.<\/p>\n<h4>Comment \u00e9changer ou retourner un article(s)?<\/h4>\n<ol>\n<li>Pack de tous les \u00e9l\u00e9ments de l&#039;\u00e9tat et inutilis\u00e9s dans leur emballage d&#039;origine. Nous envoyer un email avec une br\u00e8ve lettre avec des informations indiquant la raison de l&#039;\u00e9change ou de retour. En r\u00e9ponse \u00e0 votre lettre, nous allons envoyer l&#039;adresse o\u00f9 envoyer le paquet.<\/li>\n<li>Exp\u00e9dions votre colis enti\u00e8rement pay\u00e9 la livraison et un service de suivi \u00e0 notre adresse.<\/li>\n<li>Conserver la poste d\u00e8s r\u00e9ception de votre retour jusqu&#039;\u00e0 ce que vous avez re\u00e7u la confirmation de votre demande de remboursement. D\u00e8s que nous recevons votre envoi, nous vous enverrons un email de confirmation de la r\u00e9ception. Si vous souhaitez un remboursement, vous la recevrez dans un d\u00e9lai de 30 jours apr\u00e8s la r\u00e9ception de votre retour.<\/li>\n<\/ol>\n<p>Nous ne serons pas responsable de la perte ou des dommages \u00e0 l&#039;emballage.<\/p>\n<p>Conform\u00e9ment \u00e0 nos conditions g\u00e9n\u00e9rales, nous ne compense pas les frais de l&#039;exp\u00e9dition de retour, et nous nous r\u00e9servons \u00e9galement le droit de d\u00e9duire une partie des frais d&#039;exp\u00e9dition de la somme \u00e0 rembourser, si votre commande a une livraison gratuite.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"Payment Payments can be made by credit card Visa and Mastercard or using the electronic banking services of Swedbank, Seb, Luminor, Citadele and \u0160iauli\u0173 bankas. Settlements are possible in euro currency. Payments are processed using the MakeCommerce.lt payment platform. Warranty Our 12 months warranty covers manufacturing defects in materials and workmanship when the product is...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1685","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/pages\/1685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/comments?post=1685"}],"version-history":[{"count":2,"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/pages\/1685\/revisions"}],"predecessor-version":[{"id":2299,"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/pages\/1685\/revisions\/2299"}],"wp:attachment":[{"href":"https:\/\/www.crystal-heritage.com\/fr\/wp-json\/wp\/v2\/media?parent=1685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}